Liability Claims Administrator - - 8368

Name:

Liability Claims Administrator

Location: Irvine, CA

Job Posting Location - City, State:

Irvine, CA

Work Type:

Full-time

Department:

Risk Management

Description & Requirements

Come join our Family at In-N-Out Burger!

In-N-Out Burger is looking for a Liability Claims Administrator This role will be located in *Irvine, CA and reports directly to the Senior Claims Manager, and is responsible for independently managing and adjusting a wide range of general liability claims, including customer injury, property damage, and product liability matters. This role requires the ability to multi-task in a fast-paced environment, as well as strong negotiation, organization, customer-orientation and project management skills. Five (5) years of general liability claims administration experience is required.

*This role is based full time in office

General Responsibilities

General Liability Claim Administration, seeing claims through from intake to resolution.
Speaking with Customers or their representatives by phone, email or other correspondence means to initiate the general liability process, ensuring that claim files are appropriately opened and stored in accordance with filing procedures.
Collecting relevant documentation to assess the validity of claims, claim investigation, and timely communication with the Customer or representative; and effectively and reasonably resolving general liability claims in a timely manner.
Follow-up on claims of property damage caused by third parties (i.e. Customers, vendors) to investigate, subrogate, and invoice Customers or their appropriate representatives.
Assists with other claims-related support, investigations, regulatory matters, subpoenas, discovery, invoicing, and settlement distribution.

Work Schedule & Benefits

Full-time position, Exempt
Onsite, in office hours in Irvine, CA: Monday-Friday, 8:00 am-5:00 pm
Department needs will call for occasional overtime
Excellent Benefits, to include Medical, Dental, Vision, Life Insurance, FSA’s, 401(k)/Profit Sharing Plan, Adoption Assistance, Education Reimbursement, Supplemental Health Plans and Pet Insurance
Salary Pay Range: $107,400-$134,000 per year
Represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your experience and other job-related factors.

Qualifications

Bachelor’s degree preferred in Risk Management, Business Administration or similar.
5-8+ years of claims adjusting experience in multiple jurisdictions, with emphasis on California
Knowledge of Origami Risk Management Insurance System (RMIS)
5+ Years Customer Service experience
5+ Years General Liability Claims Analysist / Examiner experience
Knowledge contract/indemnity and insurance issues, as well as medical and legal terminology
Prior experience with self-administered employer preferred plan
Strong computer skills with general understanding of Microsoft Office and Outlook, and other Risk Management Information Systems or legal document management systems
Excellent oral and written communication skills
Understanding of service environment of In-N-Out Burger
Ability to take responsibility and exercise good judgment consistent with In-N-Out Burger’s high ethical standards
Ability to work effectively in a team environment and establish working relationships with colleagues
Excellent time-management skills, ability to manage a high-volume case load and meet deadlines in a fast-paced environment
Proven analytical and organizational skills with robust attention to detail
Strong professional, trustworthy, and reliable
Ability to handle confidential information with respect and integrity
Expert in working in a team environment and independently
Expert investigation skills

Work Location Details

In-N-Out Burger plans to bring its west coast headquarters team back together under one roof by the end of 2029. After maintaining two Southern California office locations for many years, the company will permanently close its Irvine office in 2029 and once again headquarter the company’s western territory solely in Baldwin Park, California, where the company was founded in 1948.

Newly hired Associates in Irvine will be eligible to participate in the group move to Tennessee with relocation assistance or work from our western headquarters in Baldwin Park, CA, upon its opening in 2029. We are sharing this information early so candidates can make informed decisions while considering a career with In-N-Out Burger.

About In-N-Out Burger

In-N-Out Burger was founded in 1948 by Harry and Esther Snyder in Baldwin Park, California, and remains privately owned and operated. Under the direction of the Snyder family, the company has opened restaurants throughout California, Nevada, Arizona, Utah, Texas, Oregon, Colorado, and Idaho. In-N-Out Burger’s menu has remained the same since 1948, and we have maintained a simple philosophy - serve only the highest quality product, prepare it in a clean and sparkling environment, and serve it in a warm and friendly manner. We have built a reputation for fresh, made-to-order foods prepared and served by friendly, well trained Associates.

In-N-Out Burger offers a competitive salary and comprehensive benefit package. We are an Equal Opportunity Employer by choice. Should there be a need, In-N-Out Burger will provide a reasonable accommodation to complete the interview process upon request.