Department Head of Total Rewards
Location: Irvine, CA
Job Posting Location - City, State:
Irvine, CA
Work Type:
Human Resources

Description & Requirements

Come join our family at In-N-Out Burger!
The In-N-Out Burger Human Resources team has an excellent opportunity for a Department Head of Total Rewards, located in the Irvine, CA, office*.

Reporting to the VP of HR, the Head of Total Rewards will play a pivotal role in shaping the Company's comprehensive Total Rewards strategy. With a focus on Compensation, Benefits, Recognition, and Wellness, this individual will lead initiatives aimed at attracting and retaining top-tier talent in a competitive market environment.

Responsibilities include providing strategic direction, vision, and planning to drive the design, implementation, communication, and administration of the company's benefits and compensation programs. This encompasses annual short- and long-term incentives, benefits programs, as well as the establishment of company-wide recognition and wellness initiatives.

A critical aspect of this role involves continuously evaluating the effectiveness of the company's rewards programs in alignment with business and talent strategies. By monitoring market trends and conducting thorough assessments, this person will be empowered to make informed recommendations for program enhancements and adjustments as appropriate.

*This role is based full-time in office

General Responsibilities

Compensation and Benefits
  • Lead, develop, and mentor a team of benefits & compensation professionals, promoting synergy and ensuring a high quality of support for the organization.
  • Develop and execute strategies for benefits & compensation programs, ensuring alignment with organizational goals and industry trends.
  • Conduct annual reviews of compensation and benefits programs, making recommendations to executive leadership and driving program enhancements based on trend analysis and policies.
  • Supervise the administration of exempt and nonexempt salary and hourly programs to maintain equitable and competitive pay practices; analyze survey data; and recommend salary and/or hourly structure changes as needed.
  • Consults with the Manager of Compensation on merit processes, training initiatives, and communication strategies.
  • Supervise the preparation of reports, compensation administration policy manuals, internal publications, and program descriptions.
  • Manage the analysis of job, wage, and salary surveys, competitive compensation rates, and the design of compensation packages and benefits-related projects.
  • Provide guidance to department directors, managers, and supervisors on interpretations of compensation, benefit, and leave of absence policies and practices as required.
  • Manage benefits program design, compliance, communications, and administration, including oversight of annual benefit renewals and open enrollments.
  • Ensure smooth delivery of benefit plan coverage and address Associate issues in accordance with service delivery expectations.
  • Supervise and analyze benchmarking of benefits programs to assess competitiveness, developing specific recommendations for senior management review.
  • Implement and oversee an education and communication strategy to enhance Associates’ understanding and appreciation of the benefits programs.
  • Manage retirement plans, NQD, and sales builder programs.
  • Ensure organizational compliance with federal, state, and local legislation regarding compensation and benefit policies and practices.
  • Ensures regulatory and legal compliance (ERISA, COBRA, ADA, HIPAA, FMLA, DOL, and IRS regulations) and oversees the maintenance of plan documents, summary plan descriptions, and a master system of records.
  • Stay updated on new trends, developments, laws, and regulations related to compensation and benefit administration.

  • Collaborate with HR leadership to design and implement recognition programs for high-performing Associates, fostering a positive work environment through acknowledgment and appreciation of their contributions.

Associate Relocations
  • Manage comprehensive relocation processes and ensure quality service for individual and group moves.
  • Regularly evaluates vendor management and policies.
  • Oversees the analysis of Associate feedback and experience to ensure high service levels from both internal Associates and external partners.
  • Provides cost analysis and manages cost control.

  • Lead the development and management of workplace wellness programs to enhance Associate well-being and performance, fostering a culture of wellness, and improving overall health.

Work Schedule and Benefits
  • Full-time position, Exempt
  • Office Hours in Irvine, CA: Monday-Friday, 8:00 a.m.–5:00 p.m
  • Department needs will call for occasional overtime
  • Excellent Benefits, to include Medical, Dental, Vision, Life Insurance, FSA’s, 401(k)/Profit Sharing Plan, Adoption Assistance, Education Reimbursement, Supplemental Health Plans, and Pet Insurance
  • Salary Pay Range: $200,000 - $260,000
  • This role is also eligible to participate in the Company bonus program 
  • The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we will consider your experience and other job-related factors.
  • Bachelor’s degree in human resources, Business Administration, Finance, or a related field required. CCP certification preferred.
  • A minimum of 8+ years of progressive experience in Compensation and Benefits.
  • 6+ years of leadership experience managing teams and leaders.
  • Demonstrated ability to strategically evaluate, plan, design, and execute compensation and benefit initiatives based on market assessment and business strategy. Experience building and/or overseeing LOA plans and processes is a plus.
  • Experience with enterprise HR data systems; familiarity with Oracle preferred.
  • Strong interpersonal, communication, organizational, and administrative skills.
  • Highly collaborative, with a strong desire to support, enable, and coach others.
  • Strong attention to detail and excellent analytical skills.
  • Proven ability to work under tight deadlines, prioritize tasks, and exhibit a sense of urgency.
  • Demonstrated integrity with the ability to handle sensitive and confidential information.
  • Track record of being a self-starter with the initiative and perseverance to deliver results.
  • Application of analytical and problem-solving skills.
  • Skilled in project management and leading process improvement initiatives.
  • Proficient in Microsoft Office software and tools, including advanced Excel.

ABOUT In-N-Out Burger

In-N-Out Burger was founded in 1948 by Harry and Esther Snyder in Baldwin Park, California, and remains privately owned and operated. Under the direction of the Snyder family, the company has opened restaurants throughout California, Nevada, Arizona, Utah, Texas, Oregon, Colorado, and Idaho. In-N-Out Burger’s menu has remained the same since 1948, and we have maintained a simple philosophy: serve only the highest quality product, prepare it in a clean and sparkling environment, and serve it in a warm and friendly manner. We have built a reputation for fresh, made-to-order foods prepared and served by friendly, well-trained Associates.

In-N-Out Burger offers a competitive salary and comprehensive benefit package. We are an Equal Opportunity Employer by choice. Should there be a need; In-N-Out Burger will provide a reasonable accommodation to complete the interview process upon request.