Worker’s Compensation Claims Administrator
Location: 4199 Campus Drive, 9th Floor, Irvine, CA
Job Posting Location - City, State:
Irvine, CA
Job Posting Location - Street:
4199 Campus Drive, 9th Floor
Work Type:
Risk Management

Description & Requirements

Come join our family at In-N-Out Burger!  

The In-N-Out Burger Risk Management team has an excellent opportunity for a Worker’s Compensation Claims Administrator in the Irvine, CA* corporate support office.  The Worker’s Compensation (WC) Claims Administrator reports directly to the Senior Claims Manager, and is responsible for reviewing and investigating all reports of Associate/Employee injury.  This person should have an excellent understanding of California Worker’s Compensation processes and procedures.  Bilingual in English/Spanish is a plus.    

*This position is full time, in-office only

General Responsibilities
  • Review and respond to associate injury reports; Send reports to Store Managers and Department managers throughout the day
  • Respond to inquiries from associates regarding open Worker’s Compensation (WC) issues; Help associates with their WC issues
  • Set up WC claims and correspondence to associate, per jurisdiction
  • Evaluate accident reports; Compile facts and data regarding accident reports and filed cases
  • Review medical reports and update work status; Follow up with the stores to report work status
  • Review and respond to correspondence from adjusters, attorneys, and medical providers
  • Respond to inquiries from Restaurant/Store operations; Partner with the Store Managers, District Managers, and Human Resources
  • Complete period-end reports
  • Assist in training management on WC policies and procedures 

Work Schedule + Benefits
  • Full-time, Exempt
  • Office location: Irvine, CA
  • Hours: Monday-Friday, 8:00 am-5:00 pm; or, can choose a 9/80 work schedule 
  • Excellent Benefits, to include Medical, Dental, Vision, Life Insurance, FSA’s, 401(k)/Profit Sharing Plan, Adoption Assistance, Education Reimbursement, Supplemental Health Plans and Pet Insurance

  • Experience: 4-7 years of claims adjusting experience in California
  • Must have strong Workers Comp experience in the state of CA
  • Bilingual in English/Spanish is a plus
  • Bachelor's Degree preferred but not required; will accept WC experience in lieu of a degree 
  • Working knowledge of the Workers' Compensation Act, city regulations and other applicable state/federal statutes and regulations
  • Ability to obtain facts that ensure that claims information is complete and accurate
  • Ability to read, assimilate facts, and to search for and obtain information
  • Strong proficiency in MS Office Suite 
  • Strong Customer Service orientation; desire to serve In-N-Out Burger associates in a caring manner
  • Proven ability to work on multiple projects simultaneously while remaining organized, detailed, and flexible 
  • Ability to communicate and interact professionally with all levels of management
  • Ability to maintain strict confidence

ABOUT In-N-Out Burger

In-N-Out Burger was founded in 1948 by Harry and Esther Snyder in Baldwin Park, California, and remains privately owned and operated. Under the direction of the Snyder family, the company has opened restaurants throughout California, Nevada, Arizona, Utah, Texas, Oregon and Colorado. In-N-Out Burger’s menu has remained the same since 1948, and we have maintained a simple philosophy – serve only the highest quality product, prepare it in a clean and sparkling environment, and serve it in a warm and friendly manner. We have built a reputation for fresh, made-to-order foods prepared and served by friendly, well trained Associates.

In-N-Out Burger offers a competitive salary and comprehensive benefit package. We are an Equal Opportunity Employer by choice. Should there be a need, In-N-Out Burger will provide a reasonable accommodation to complete the interview process upon request.