Sr. Associate (Internal) Communications Partner
Location: 4199 Campus Drive, 9th Floor, Irvine, CA
Job Posting Location - City, State:
Irvine, CA
Job Posting Location - Street:
4199 Campus Drive, 9th Floor
Work Type:
Hr Talent & Od

Description & Requirements

Join our family at In-N-Out Burger!  

The In-N-Out Burger Human Resources team has an excellent opportunity for a Sr. Associate (Internal) Communications Partner based in our Irvine, CA office. As a Talent and Organizational Development team member, the Sr. Associate Communications Partner supports the overall Associate communication strategy and approach. Under the supervision and direction of the Talent & Organizational Development Department Manager, this individual is focused on developing and distributing organizational information and communication to all Associates. This encompasses subjects such as organization mission/purpose, strategy, policies, and performance; Company-wide and function-specific programs, processes, and tools; Associate compensation/benefits and other HR programs and policies; new systems or policy changes; Company or Foundation events; and other people programs and information.  

Job responsibilities:
  • Supporting the Talent & OD Department Manager in executing an internal communications and engagement strategy aligned with our organizational goals.
  • Creating end-to-end communication plans with Operations and Support leaders and stakeholders for internal announcements, change management projects, technology changes, and relevant news and events. 
  • Leveraging and maintaining communication tools, processes, and channels (Associate intranet, INO Times, Slack, etc.)
  • Developing communication pieces in collaboration with Department and Operational stakeholders.
  • Managing the review and approval process for distributing communication pieces.
  • Reviewing and editing function-specific documents drafted by subject matter experts to ensure they are written appropriately for the targeted audience and are consistent with organizational style guidelines. 
  • Providing metrics to assess the effectiveness of communication plans and inform future communication strategies.
  • Ensuring our Supervisors and Store Management are equipped to deliver company messaging and communications to their Associates by developing and maintaining communication tools & resources.
  • Coordinating small cross-functional project teams (Marketing, stakeholders, SMEs) to execute communication plans.
  • Maintaining a centralized communication calendar. 
  • Coordinating with partners across Operations and Support Departments to ensure consistent messaging and branding. 

Work Schedule and Benefits
  • Full-time position, Exempt
  • Office Hours in Irvine, CA: Monday-Friday, 8:00 am-5:00 pm
  • Department needs will call for occasional overtime
  • Excellent Benefits include Medical, Dental, Vision, Life Insurance, Profit Sharing Plan, and 401(k) Plan
  • Salary Pay Range $113,000 - $140,000 
  • The above represents the expected salary range for this job requisition. Ultimately, we'll consider your experience and other job-related factors in determining your pay. 

Required Qualifications:
  • 5-7 years operations/corporate communications experience.
  • Bachelor's degree in Communications, Marketing, English, or a relevant field
  • Strong written communication skills, including editing and copywriting.
  • Ability to translate complicated concepts into clear, compelling language for audiences ranging from key stakeholders to associates.
  • Strong press skills to effectively develop a pitch strategy and execute it independently.
  • Strong project management skills and ability to set priorities and deliver on deadlines.
  • Strong research and coverage analysis skills
  • Demonstrated ability to develop effective communication content requiring minimal editing and rework.
  • Demonstrated leadership, strategic thinking and problem-solving skills.
  • Technical understanding of communication channels and trends
  • Experience with photo and video-editing software
  • Experience with communication tools like email platforms, Slack, and company intranet(s).

Desired Qualifications
  • Experience developing content for diverse audiences.
  • The ability to simplify complex information into engaging content, effective storyteller.
  • Familiarity with presentation and graphic design software (PPT, Adobe, etc.) 

ABOUT In-N-Out Burger

In-N-Out Burger was founded in 1948 by Harry and Esther Snyder in Baldwin Park, California, and remains privately owned and operated. Under the direction of the Snyder family, the company has opened restaurants throughout California, Nevada, Arizona, Utah, Texas, Oregon, and Colorado. In-N-Out Burger's menu has remained the same since 1948, and we have maintained a simple philosophy – serve only the highest quality product, prepare it in a clean and sparkling environment, and serve it in a warm and friendly manner. We have built a reputation for fresh, made-to-order foods prepared and served by friendly, well-trained Associates.

In-N-Out Burger offers a competitive salary and comprehensive benefits package. We are an Equal Opportunity Employer by choice. Should there be a need, In-N-Out Burger will provide a reasonable accommodation to complete the interview process upon request.