Incentive Event Supervisor
Location: 4199 Campus Drive, 9th Floor, Irvine, CA
Job Posting Location - City, State:
Irvine, CA
Job Posting Location - Street:
4199 Campus Drive, 9th Floor
Work Type:
Incentive Trips & Travel

Description & Requirements

Come join our family at In-N-Out Burger!  

We have an excellent opportunity for a full time Incentive Event Supervisor on the Incentive Trips & Travel team in Irvine, CA*.  This person will oversee a team of 2 or more Incentive Event Planners, and will help plan large-scale, multi-day, incentive and reward trips, both domestically and internationally, as well as provide on-site support at the event.  This position reports to the Incentive Trips & Travel Dept. Manager, and is an integral member of the department’s management team.

*This position is full time, in-office only

General Responsibilities
Manage the event planning team (2 or more event planners) that plan Incentive events, such as management incentive and reward trips
Strong experience with planning travel trips on both a national and international level for managerial and senior level employees  
International incentive trip planning experience is mandatory
Plan and operate international incentive trips
Plan domestic meetings/incentive events
Plan award travel trips on both a national and international level for managerial and senior level employees of In-N-Out Burger  
International trip planning experience is highly preferred
Plan multi-day events
Experience in planning corporate employee incentive events; will plan employee recognition events 
Research national and international destinations and means of travel, to include site selection, prices, passport and international travel requirements, tourism and customs
Ability to travel internationally, for 1-2 weeks at a time
Ability to be highly creative and plan “once in a lifetime” trips 
Ability to recommend and select onsite activities and excursions for attendees
Supply travelers with pertinent information and useful travel/holiday material, such as guides, maps, event programs, etc.
Partner with creative team on program branding and collateral 
Develop and monitor travel budgets to ensure expenses are kept within established boundaries.  Review financial information for accuracy, and assist in the preparation of financial reports for the team and department
Attend incentive trips and provide on‐site support and feedback to the team
Develop event budgets, timelines, surveys, and all quarterly metrics as they relate to the department incentive program
Provide exceptional customer service, but also derive the best value in terms of savings and service
Assist the Events department with other company sponsored events

Work Schedule + Benefits
Full-time, Exempt
Salary Range: $98,871-$114,000 annual
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your experience and other job-related factors. 
Office Hours in Irvine, CA: Monday-Friday, 8:00 am-5:00 pm 
Department needs will call for occasional evenings and weekends
Excellent Benefits, to include Medical, Dental, Vision, Life Insurance, FSA’s, 401(k)/Profit Sharing Plan, Adoption Assistance, Education Reimbursement, Supplemental Health Plans and Pet Insurance

Travel requirements
Both domestic and international travel required 
Travel time: It is anticipated that 30% of the work time will be spent in the field
Requires overnight and weekend travel, out of state, and out of country travel
Travel time: Will go on extended trips that last 1-2 weeks at a time (some international trips may last up to 16 days)


Bachelor’s degree preferred, ideally in Event management, hospitality, or related field
Professional certifications a plus, such as Certified Incentive Specialist (CIS), Certified Special Events Professional (CSEP), or Certified Meeting Professional (CMP) 
Extensive experience planning national and international incentive trips for large groups of employees, ranging from 50-2,000 employees
A minimum of 8+ years hands-on experience in all facets of event planning, specifically incentive and reward events
Team Management/Supervisor/Leadership experience – will manage a team of 2+ direct reports; will be responsible for assigning work, managing employee performance, providing leadership support and development 
Experience managing, leading, and supervising a team of event planners
International trip planning experience is a requirement
Minimum 5 years of incentive event planning experience
Minimum 5 years of multi-day event planning experience
Multi-day meetings, multi-day event planning or tradeshows experience
Ability to build complex, multi-day programs 
Experience with In-house corporate event planning experience preferred
Proven history of providing outstanding customer service while proactively troubleshooting/problem solving
Excellent communication and interpersonal skills
Proven ability to negotiate, budget, plan and successfully manage a variety of events of 600 people or more
Strong contract negotiation skills 
Exceptional on-site event operation skills 
Proven ability to work on multiple projects simultaneously while remaining organized, efficient and flexible 
Highly motivated self-starter 
Excellent written and verbal communication skills; communication with all levels of management 
Ability to work autonomously/independently yet be an integral part of an overall team environment 
Knowledge of Microsoft office software, including Word and Excel; Online registration systems experience a plus

ABOUT In-N-Out Burger

In-N-Out Burger was founded in 1948 by Harry and Esther Snyder in Baldwin Park, California, and remains privately owned and operated. Under the direction of the Snyder family, the company has opened restaurants throughout California, Nevada, Arizona, Utah, Texas, Oregon and Colorado. In-N-Out Burger’s menu has remained the same since 1948, and we have maintained a simple philosophy – serve only the highest quality product, prepare it in a clean and sparkling environment, and serve it in a warm and friendly manner. We have built a reputation for fresh, made-to-order foods prepared and served by friendly, well trained Associates.

In-N-Out Burger offers a competitive salary and comprehensive benefit package. We are an Equal Opportunity Employer by choice. Should there be a need, In-N-Out Burger will provide a reasonable accommodation to complete the interview process upon request.