Food Safety Quality Assurance Field Specialist - Stores (Phoenix, AZ)
Location: Phoenix, AZ
Job Posting Location - City, State:
Phoenix, AZ
Work Type:
Food Safety

Description & Requirements

Come join our family at In-N-Out Burger! 

We have an excellent opportunity for a full-time Restaurant Food Safety and Quality Assurance Field Specialist in Phoenix, AZ. This person will be covering the Arizona, Nevada and Utah Regions.

This position is responsible for providing support to our restaurants, both directly and through assisting in the development and maintenance of materials, systems, and programs to promote FSQA in restaurants, and ensure regulatory compliance.

General Responsibilities

  • Remain knowledgeable of, and communicate regarding, jurisdiction specific requirements
  • Assist stores in resolving regulatory challenges by acting as liaison between local health departments and In-N-Out.
  • Maintain strong working relationships with key regulators (e.g. local or state health department regulators)
  • Report on key metrics
  • Foster mutually beneficial business relationships through needs identification and the delivery of business requirements
  • Collaborate with business stakeholders to identify and resolve any critical issues impacting the business 
  • Analyze relevant data to identify potential food safety concerns and follow up appropriately
  • Completion of assigned projects to meet department goals and objectives
  • Provide input for improvement to the Restaurant Food Safety plan
  • Execute Restaurant Food Safety plan  
  • Perform store visits and audit for compliance with Restaurant Food Safety plan and train in areas of deficiency
  • Train Shift Managers and Divisional Managers in the area of Food Safety, and provide hands on training as needed

Work Schedule + Benefits

  • Full-time position, Salary (exempt)
  • Rotating schedule, primarily Monday through Friday one weekend per 4 week period required
  • Occasional after hours, holidays, and additional weekend hours may be required
  • Overnight travel is required, typically up to 50%
  • Excellent Benefits, to include Medical, Dental, Vision, Life Insurance, FSA’s, 401(k)/Profit Sharing Plan, Adoption Assistance, Education Reimbursement, Supplemental Health Plans and Pet Insurance


  • Minimum of Bachelor’s Degree, preferably in biology, chemistry, public health, or another closely related science
  • Minimum five years’ experience in the food service industry with responsibility in food safety, training, and development of written materials. Internal candidates, Level 5 and above, with a minimum of 3 years of store experience may be considered. 
  • Strong knowledge and understanding of retail food safety principles and regulations
  • Intermediate to advanced computer skills
  • Excellent verbal and written communication skills
  • Ability to plan, organize, and execute training
  • Ability to collaborate and work as part of a team
  • Ability to work independently and with a  focus on continuous improvement
  • Ability to write business reports and present to groups
  • CP-FS or RS/REHS professional credential eligible.

ABOUT In-N-Out Burger
In-N-Out Burger was founded in 1948 by Harry and Esther Snyder in Baldwin Park, California, and remains privately owned and operated. Under the direction of the Snyder family, the company has opened restaurants throughout California, Nevada, Arizona, Utah, Texas, Oregon and Colorado. In-N-Out Burger’s menu has remained the same since 1948, and we have maintained a simple philosophy - serve only the highest quality product, prepare it in a clean and sparkling environment, and serve it in a warm and friendly manner. We have built a reputation for fresh, made-to-order foods prepared and served by friendly, well trained Associates.

In-N-Out Burger offers a competitive salary and comprehensive benefit package. We are an Equal Opportunity Employer by choice. Should there be a need, In-N-Out Burger will provide a reasonable accommodation to complete the interview process upon request.