Name:
Event Registration Coordinator
Location: 4199 Campus Drive, 9th Floor, Irvine, CA
Job Posting Location - City, State:
Irvine, CA
Job Posting Location - Street:
4199 Campus Drive, 9th Floor
Work Type:
Full-time
Department:
Travel & Events

Description & Requirements

Come join our family at In-N-Out Burger!  

We have an excellent opportunity for a full-time Events Registration Coordinator in our Irvine, CA* office. The Events Registration Coordinator will be part of the Travel & Events Department at In-N-Out Burger, which plans events for In-N-Out Burger associates.  This person will report to the Incentive and Travel Manager. 

*This position is full time, in-office only

General Responsibilities
  • Provide event technology support for the Travel & Events department at In-N-Out Burger
  • Assist with building attendee registration websites, emails and other pre-event processes, including reporting
  • Provide technical and coordination support for company events, onsite troubleshooting, and solving technical and applications problems
  • Manage on-site registration for events including training staff and volunteers, setting up registration equipment, offering customer service and quick decisions for any attendee registration issues that may arise while on site
  • Assisting all Event planners with the attendee registration and registration processes
  • Possess strong knowledge of needed event registration hardware including: Printers, Tablets, Computers and Badging devices
  • Ensure computer systems for events are up to date with technology, running smooth, and a strong understanding of software applications specific to event technology; Responsible for the smooth running of computer systems at the events
  • Provide on-site support at various events as directed by the supervisor
  • High level of proficiency in the use of MS Office and Cvent (Event Management software)
  • High level of proficiency of software applications specific to event technology 
  • Coordinate and work in a team environment, or independently, as needed
  • Assist the Travel & Events team as assigned

Work Schedule + Benefits
  • Full-time, Exempt, Benefits
  • Office hours in Irvine, CA: M-F, 8:00 am – 5:00 pm
  • Some weekend and holiday availability required 
  • Travel: 30% of the time will be spent onsite at events, and will require overnight and weekend travel
  • In-N-Out Burger plans and operates events in the seven (7) states where we operate: California, Nevada, Arizona, Utah, Texas, Oregon and Colorado
  • Excellent Benefits, to include Medical, Dental, Vision, Life Insurance, Profit Sharing Plan and 401(k) Plan


Qualifications
  • 2-4 years of experience working with an Events team, as it relates to working with event technology, event software, and event registration systems
  • In-N-Out Burger associate preferred (store or support associate) - Strong knowledge & understanding of INO internal Operations department and structure is a plus
  • Extensive knowledge of Cvent (Event Management software)
  • Cvent event management certification a plus
  • Strong knowledge of how Event Technology and operating systems work
  • Strong experience with Registration Management, managing event registration websites; serves as key contact for event registration
  • Bachelor’s degree preferred, but will take software event management experience in lieu of a degree
  • Excellent problem solving skills; strong ability to operate and problem solve under pressure
  • Exceptional on-site event operation skills 
  • Highly motivated self-starter and ability to work independently 
  • Ability to analyze situations and make decisions with minimal oversight 
  • Excellent time management and interpersonal skills 
  • Excellent written, verbal and phone communication skills; communication with all levels of management 
  • Ability to work autonomously/independently, yet be an integral part of an overall team environment 
  • Knowledge of Microsoft office software, including Word and Excel
  • Online registration systems experience a plus


ABOUT In-N-Out Burger

In-N-Out Burger was founded in 1948 by Harry and Esther Snyder in Baldwin Park, California, and remains privately owned and operated. Under the direction of the Snyder family, the company has opened restaurants throughout California, Nevada, Arizona, Utah, Texas, Oregon and Colorado. In-N-Out Burger’s menu has remained the same since 1948, and we have maintained a simple philosophy – serve only the highest quality product, prepare it in a clean and sparkling environment, and serve it in a warm and friendly manner. We have built a reputation for fresh, made-to-order foods prepared and served by friendly, well trained Associates.

In-N-Out Burger offers a competitive salary and comprehensive benefit package. We are an Equal Opportunity Employer by choice. Should there be a need, In-N-Out Burger will provide a reasonable accommodation to complete the interview process upon request.