Content Development & Database Specialist
Location: 4199 Campus Drive, 9th Floor, Irvine, CA
Job Posting Location - City, State:
Irvine, CA
Job Posting Location - Street:
4199 Campus Drive, 9th Floor
Work Type:

Description & Requirements

Come join our family at In-N-Out Burger!  

The In-N-Out Burger Community Engagement team has an excellent opportunity for a Content Development & Database Specialist, out of our Irvine, CA* office. This position is a team member of the Community Engagement Department, which includes the In-N-Out Burger Foundation, Slave 2 Nothing Foundation, Fundraising and Volunteer teams.

The Community Engagement Team exists to magnify the impact of In-N-Out Burger on the communities where we live, work and do business. We enable our associates and vendors to live out the third part of the mission statement to make our communities stronger, safer and better by inviting them into the work we are doing with their time, treasure and talents.

*This position is full-time, in-office only

General Responsibilities
  • Develop a contributor communication calendar forecasting 12-18 months out
  • Build activation campaigns with content marketing strategies, list management strategies, campaign execution and campaign measurement
  • Draft event copy and collateral (print and digital) for all fundraising activities  
  • Leverage Marketing Cloud to implement an ABM approach to personalized donor outreach & engagement utilizing journeys and native automation
  • Collaborate with Marketing & Foundation representatives on cultivation & stewardship content
  • Craft impactful gift acknowledgments, annual reports & tax receipting across all platforms
  • Conduct prospect research and donor assessment reports to identify opportunities for growth
  • Build dashboards and reports to provide campaign analytics and performance reporting
  • Assist with managing software implementation processes from RFP to go live
  • Maintain all portfolio records, tracking all donor communications and relationship connections 
  • Monitor all recognition benefits, auction fulfillment and engagement opportunities 
  • Provide onsite support for all fundraising events and activities
  • Travel: Up to 10% travel required to onsite events
  • Assist with Community Engagement department as needed and assigned

Work Schedule + Benefits
  • Full-time, Exempt
  • Pay Range is $71,000-$82,000
    The above represents the expected pay range for this job requisition. Ultimately, in determining your pay, we will consider your experience and other job-related factors.
  • Office Hours in Irvine, CA: Monday-Friday, 8:00 am-5:00 pm 
  • Department needs will call for occasional evenings and weekends
  • Travel time: It is anticipated that 10% of the work time will be spent on site at fundraising and Community Engagement events; out of state travel may be required 
  • Excellent Benefits, to include Medical, Dental, Vision, Life Insurance, FSA’s, 401(k)/Profit Sharing Plan, Adoption Assistance, Education Reimbursement, Supplemental Health Plans and Pet Insurance

  • Bachelor’s degree in Public relations, Communications, Nonprofit, Social welfare, or relevant field preferred 
  • 5-7+ years' experience with nonprofit fundraising 
  • In-N-Out Burger Store or Support experience preferred  
  • 1-3+ years' experience with data architecture and marketing automation solutions required, Salesforce and Marketing Cloud ideal 
  • 2-3+ years' experience with content creation
  • Prior project support rolling out new software (i.e. non-profit platforms); required
  • Familiarity with donation processing and tax reporting requirements essential
  • Project management certification or experience desired.  
  • Strong desire to uphold the ideals of community service
  • Excellent written and verbal communication skills; communication with all levels of management 
  • Proficiency in Microsoft Office, including Word, Excel, PowerPoint and Outlook
  • Proven passion for giving back to community

ABOUT In-N-Out Burger

In-N-Out Burger was founded in 1948 by Harry and Esther Snyder in Baldwin Park, California, and remains privately owned and operated. Under the direction of the Snyder family, the company has opened restaurants throughout California, Nevada, Arizona, Utah, Texas, Oregon, Colorado and Idaho. In-N-Out Burger’s menu has remained the same since 1948, and we have maintained a simple philosophy – serve only the highest quality product, prepare it in a clean and sparkling environment, and serve it in a warm and friendly manner. We have built a reputation for fresh, made-to-order foods prepared and served by friendly, well trained Associates.

ABOUT the Community Engagement department

The In-N-Out Burger Foundation was established in 1995 with the goal of raising funds to assist abused and neglected children in the communities where we live and do business.  

In 2016, the Slave 2 Nothing Foundation was established to educate and assist in solutions to eliminate human trafficking as well as focus on those needing treatment, rehabilitation and prevention from drug/alcohol abuse. Our Fundraising Team supports both foundations with small and large scaled fundraising efforts as well as collaborating with Community Impact on volunteer opportunities for our In-N-Out Burger Associates and their families.

In-N-Out Burger offers a competitive salary and comprehensive benefit package. We are an Equal Opportunity Employer by choice. Should there be a need, In-N-Out Burger will provide a reasonable accommodation to complete the interview process upon request.